Sign up
How do I enter the Brella platform?
You will receive Join code, which you have to enter after registering on Brella or logging in with an existing account.
What are the labels for?
The labels help you to match and meet with other relevant attendees.
Profile
Can I edit my own information?
Yes. To edit your profile make sure you are on the 'Home Page', and then click the button labelled 'Edit your profile'. Also, you can do it from the 'People' tab, click the button labelled 'You' then click 'Edit Profile'.
Can I add/remove labels after the sign-up page?
Yes. Go on the 'Home Page', click on 'Edit Profile' and then 'Edit Interests'.
Stream
How can I access the Stream I want to go to?
Go to the Stream tab and select the stream you are interested in.
What interactions are there when I watch the Stream?
Live chat, Q&A feature and live polling.
Can I go to other tabs even when I leave the Stream tab?
Yes, you can go to another tab and still watch the stream.
Networking
How can I find my team members?
Go to the People's tab and use the search field to search by company name.
Can I filter by certain categories I am interested in?
Yes. Go to the People's tab, below the search field you will see a tab labelled Filter where you can filter by interests and goals.
How do I book meetings?
Go to the People's tab and click on the person tab you would like to suggest a meeting with. Then, click on the 'Suggest Meeting' and you can choose a time slot. When you select a time, you'll be shown a text box before sending out the request. Where you can introduce yourself and the reasons why you want to meet this person.
Where can I see my meetings?
You can find your personal chat and Brella's meeting room on the upper side of Brella (message icon).
How can I attend my meetings?
Open your personal chat and Brella's meeting room on the upper side of Brella (message icon), choose the person you have a meeting with. The video call room can be accessed by clicking on the video icon (the icon is available only for accepted meetings) in the meeting request. Both ends have to click on the video icon to enter the video call. There will be no warning that the other end is calling but, you will receive a notification 5 mins before the meeting.
Will I receive notifications when my meeting will be? Will there be a link to redirect me?
Yes, you will receive a notification 5 mins before the meeting.
Can I see if someone else from my team has already booked a meeting?
No.
Partner Booths
Can I add videos, links and images to the booth?
Yes, you can.
Will there be a dedicated chat?
Yes.
If you still can't find an answer to your question or need additional information, feel free to contact us at support@techtour.com.
